Reviews

"Great help"

"Super kind and easy to work with, And all around great people! I I trust them completely, To keep my car and business safe."

"Above and Beyond – Truly Exceptional Service!

I cannot say enough wonderful things about Erica and the incredible care and dedication she showed my family. My mother recently moved from Florida to California, and we were trying to transition her Medicare coverage from an HMO plan to a Medigap plan. What should have been a straightforward process turned into months of frustration, as my mom’s previous insurance provider made it extremely difficult to obtain the necessary release documentation.

Throughout the entire process, Erica went above and beyond in every possible way. She spent months helping us navigate the situation, consistently following up, making phone calls, and even joining a three-way call with the previous insurance company to help resolve the issue. She was incredibly responsive, patient, knowledgeable, and professional. She never made us feel like we were a burden, no matter how complicated or drawn out the process became. What impressed me most was her genuine compassion and willingness to help, even taking time out of her time off to check in and make sure things were moving forward.

Erica is not only exceptional at what she does, but she’s also a genuinely kind and caring person. I am incredibly grateful for everything she did for my mother and our family. I would recommend her without hesitation to anyone looking for someone they can truly trust. Thank you, Erica, for your compassion, persistence, and outstanding service!"

"I recently switched to State Farm after a not-so-great experience with my previous insurance company, and I’m so grateful I found Erika! She has been amazing from the very beginning: kind, supportive, responsive, and always willing to help.

What really stood out to me was how she went above and beyond to resolve a system issue so I could receive the best experience. She stayed on top of it, kept me updated, and made me feel like I was truly being taken care of.

It’s so refreshing to work with someone who genuinely cares about their clients. Thank you Erika, for making this transition such a positive experience! I truly appreciate you and look forward to working with you!"

"Erica goes out of her way to make sure you get the best scenario on your insurance, as there are often many variables to consider. If there are any exceptions to help you, she's actually proactive and will tell you about it and see if she can use an exception for a better outcome. Highly recommended"

"Erica and Dennis are the best!! Always so attentive, available, and helpful. My family and I have worked with them for years and I would recommend them to anyone."

"Erica cut out auto insurance in half! She is very knowledgeable and always available to answer questions and guide us through the claims process. We are extremely happy with our move to State Farm and the Erica Ruiz State Farm Agency."

"Erica helped me save quite a bit on my monthly insurance bill. Very friendly and professional as well."

"I had an outstanding experience working with Blanca. She helped me choose the right auto insurance policy, and the entire process was smooth and stress-free. Blanca was incredibly knowledgeable, patient, and took the time to answer all of my questions thoroughly. Her professionalism, attention to detail, and genuine willingness to help made me feel confident in my decision. She provided excellent customer service from start to finish, and I truly appreciate all of her assistance. I highly recommend Blanca to anyone looking for an auto insurance."

"Blanca was amazingly helpful"

"Erica was very knowledgeable and helpful in getting comprehensive insurance! She focuses on your insurance needs over selling products and finds a plan that works for you and your family. Highly recommend!"

"Beatriz was a true pleasure to work with!"

"I recently got a new truck , needed insurance ASAP for it. Was hesitant where to go but luckily I found a State Farm close by . Beatriz was very helpful on helping me chose the right insurance for my truck even gave me tons of options and she made the process nice and easy . Would definitely recommend my friends and family to get insurance with State Farm in the future ."

"I needed clarity about my pervious policy outside of State Farm. I learned I was paying way to much to be under insured with full coverage. My policy didn't even meet the basics of the state requirements of having auto insurance. I was very pleased to be educated by Blanca, Beatrice, and the one and only Erika! Although my premium was a bit higher, I rather pay a little more for my policy with the coverage I need, rather than being sued because my policy didn't have enough coverage if I was at fault. They will garnish your working wages!! I love the fact I was able to go into an office with face to face contact. I can always call and ask questions if I'm confused on anything. They treat you like family. This is the place to be if you want satisfaction with you policy. Thanks family!!! Will be referring many more clients! Check them out, it won't hurt to try them!"

"Blanca is the absolute best she’s been on call with me after actual work hours just to give me extra support when I was in an accident to make sure me and my car was ok and I never have to worry about anything because she always explains everything so well while still being sweet and empathetic"

"I have been with State Farm Insurance for over two years, and I can honestly say the service has been exceptional—especially from the agent I work with directly, Blanca Guavara.

Blanca consistently goes above and beyond. She truly listens to my needs and always does everything possible to help, even during times when I’ve faced financial difficulties. Her dedication and willingness to find solutions that work for me have made a huge difference.

There have been moments when I considered leaving State Farm for another carrier, but Blanca’s genuine care, appreciation for my business, and commitment to her customers are the reasons I’ve stayed. It’s rare to find someone who treats clients with such kindness and professionalism.

I’m a very grateful customer and highly recommend her services.

Lilian Mendez"

"Erica did a great job walking me through my insurance options - taking plenty of time to explain costs and benefits. No rush and no pressure."

"I had a great experience working with Erica! She was knowledgeable, patient, and took the time to explain everything clearly so I felt confident in my decisions. The whole process was smooth and stress-free thanks to her professionalism and attention to detail. I truly appreciate her help and would definitely recommend her to anyone!"

"Erica Ruiz was so amazing helping my family get insurance for our vehicles and home with State Farm Insurance. We are super satisfied with the customer service we have received."

"Blanca has great customer service and will help you find the right insurance."

"My family has been with State Farm agent Erica Ruiz since 2013, and she has consistently taken care of our car insurance needs—and even helped refinance my home. To say that Erica is trustworthy and competent is truly an understatement.

She goes above and beyond for her clients, always demonstrating honesty and integrity in everything she does. What I appreciate most is that she never pressures you or “pulls your leg” just to earn your business.

Over the years, I’ve explored other agents and insurance options due to rising costs, but I always find myself coming back—or choosing to stay—because of the level of service and trust she provides.

I’ve never hesitated to recommend Erica to my friends and family, and I will continue to do so. Kudos to you, Erica!"

"Loved the service great insurance highly recommend"

"Erica is great! It’s hard finding someone you can trust to provide you with services such as insurance especially with the rates that they are going now a days but Erica breaks everything down for you so you understand - quotes, terminology, timing, etc. Very patient, efficient and accommodating to me and my family needs. Great customer service and value!"

"Blanca showed great support with all aspects of this case. From insurance information to emotional support and positive energy. I definitely recommend working with Blanca and Statefarm insurance as they’ll make it as easiest and best as possible for you."

"Blanca y la aseguransa de Statefarm me dieron mucha ayuda y hicieron todo mucho más fácil en todo el proceso"